Troubleshooting Outlook with Commercial Networks
Outlook links not opening in Chrome? If you’re clicking email links in Outlook and wondering why they keep opening in Microsoft Edge instead of your preferred browser, you’re not alone. Many businesses are experiencing this exact issue and at Commercial Networks, we’ve helped countless users get their settings back under control. Whether you’re on Microsoft 365 or Outlook desktop, this quick guide will show you how to fix it fast.
Why Are Outlook Links Not Opening in Chrome
Microsoft has increasingly tied Outlook to its Edge browser, often overriding user preferences. This change, although part of a wider push toward Microsoft’s ecosystem, can disrupt workflows, especially in businesses that rely on Chrome or other browsers. Fortunately, with a few quick settings changes, you can stop Outlook from opening links in Edge.
How to Fix Outlook Links Not Opening in Chrome – Step by Step
The fix involves checking both Outlook’s internal settings and your system-level defaults. We’ll walk you through both, and offer extra checks if things still don’t work. For users on Microsoft 365, ensuring you’re on the latest version is also key to avoiding browser redirection bugs.
Follow these steps to ensure that Outlook opens all hyperlinks in Chrome instead of Edge:
- Step 1: Launch Outlook and Access Options
Open Microsoft Outlook. Click the File tab in the top-left corner. - Step 2: Navigate to Advanced Settings
From the File menu, select Options. In the Options window, click Advanced from the left-hand menu. - Step 3: Adjust Browser Preferences
Scroll down to the File and browser preferences section. Under Open hyperlinks from Outlook in, choose Default Browser from the dropdown list. - Step 4: Save and Restart
Click OK to save changes. Restart Outlook to activate your new default browser settings.
What If It Still Doesn’t Work?
Sometimes system-level settings or policies can override Outlook preferences. Here are a few checks to perform:
- Ensure Chrome is set as your default browser in Windows Settings > Apps > Default Apps.
- Update your Office 365 to the latest version.
- Restart your computer after changing the settings.
Support with Microsoft 365 and Outlook
At Commercial Networks, we provide expert IT support and managed services to businesses across the UK. Whether it’s Office 365, Outlook configuration, or broader IT strategy, we ensure everything works as it should so your business stays productive.
Our services include:
- Microsoft 365 migration and licensing
- Outlook configuration and troubleshooting
- Security optimisation and training
Discover More Outlook Tips
These little issues, like Outlook links not opening in Chrome, often seem minor. But when they disrupt hundreds of emails a day across your team, they become time-wasting, morale-sapping tech friction. That’s why we always encourage businesses to take control of their digital workspace.
Bonus Tip: Want to simplify even more? Tools like Microsoft Edge Manager, Group Policy Editor, or Intune can help IT managers enforce settings consistently across teams.
Visit our Commercial Networks University for practical guides and video tutorials on Office 365, Outlook hacks, and more.
Or check out the official Microsoft Support page for Outlook for deeper troubleshooting.
Take Control of Your Outlook Experience
Outlook and Microsoft 365 are essential tools, but they should fit your workflow, not the other way around. If you’re tired of tech slowing your team down, Commercial Networks offers practical, people-first IT support that makes tools easier to use and more secure to manage.
Don’t let default settings slow you down. Fixing Outlook’s link behaviour is a quick win that boosts your efficiency. For businesses that rely heavily on Office 365, a smooth and personalised setup makes a huge difference.
📞 Need tailored help? Contact Commercial Networks today for friendly, expert advice on Outlook, Microsoft 365, and more. We’re here to keep your technology simple, secure, and efficient.
