Managed IT Support for Accountants

Managed IT Support For Accountants

Commercial Networks provides a full range of managed IT services and support for accountants throughout Staffordshire and Cheshire. With over 10 years of experience working with accountancy firms across the UK, we bring the right combination of technical expertise and industry-specific IT solutions. Whether your needs involve hardware procurement, IT support, cloud computing, or IT consultancy for accountants, Commercial Networks is here to support your business.

The shift towards remote working in accounting has created new challenges for firms not equipped with the right remote IT infrastructure. While Sage Cloud has tried to accommodate this, many firms still prefer the features of Sage 50 or Sage 200. We assist accounting practices by setting up cloud-based Sage environments or enabling secure remote access to on-site servers, allowing staff to work efficiently and securely from any location.

Handling complex Excel spreadsheets across multiple locations can be difficult without the right tools. We’ve implemented solutions using Microsoft SharePoint and Teams to ensure seamless document collaboration, version control, and secure backups. These safeguards protect your data from accidental deletions, whether caused by staff or even unexpected events like a curious cat jumping onto a warm laptop.  

How to choose a Managed IT provider for your accountancy firm

1. Service Capability: Evaluate if the provider can support specific software like Sage in Office 365 and offer essential services like cloud backups.

2. Support Hours: Determine if standard 9-5 support suffices or if 24×7 service is needed, especially during critical periods like tax return seasons.

3. Research and Requirements Matching: Research potential providers to ensure their services align with your needs. Focus on response times, scalability, and expertise in the accounting industry.

4. Engagement and Understanding: Engage in discussions with potential new providers to confirm their understanding of your business requirements and budget.

What are the benefits of Managed IT Services?

By working with Mat and Steve at Commercial Networks you can ensure we are taking the most responsible approach to ensure we are optimising the efficiency of your business.  We are ensuring the security of your systems and safe keeping the information and data you are holding.  Some of the benefits include :

1. Reliable maintenance – Managed IT services ensures that accounting software, databases and systems are maintained and updated 24 x 7 

2. Security – Managed IT services ensures there are cyber security measures in place to protect financial data to prevent unauthorized access.  We safeguard against cyber breaches and ensure all staff member complete regular cyber security training. 

3. Data Backup and Recovery – Regular backups are vital to minimise the risk of data loss, they enable accountants to quickly recover critical financial information in case of disaster or emergency.  

4. Support services – Managed IT provides accountants with a UK help desk for those times where pro active maintenance is not enough.  Such as an application is not giving the usual screens or an update has changed the way an application looks and you need to talk it through with a member of the commercial networks team. 

Why Choose Commercial Networks as your accounts IT Managed Service Provider ? 

Commercial Networks would welcome the chance to become your IT department.  We would first need to make sure our businesses are aligned to work together in partnership.  Our team love to solve problems and work behind the scenes to make sure your systems are always there and available when you need them.  There is nothing worse than joining a zoom call for a networking event only for it to start to update and restart in the middle of the call. 

We offer both remote and on site services.  If we can not resolve an issue remotely we will get an engineer to your workplace within 8 hours to resolve the fault.  With a  focus on customer service we offer prompt and responsive support for any IT issues your accountancy business may experience. 

We bring extensive experience in delivering IT across various industries.  Our team are committed to understanding your business needs and tailoring an IT solution to drive your success. Mat and Steve have a strong focus on a pro-active rather than reactive services and love it if you and your ff never need to call us.