Business VOIP Phone System

Upgrade your business communication with our advanced VOIP phone system. Experience crystal-clear calls, cost-efficiency, and enhanced productivity. Explore our solutions today!”

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Telecom Solutions for the Connected Business

Dive into the world of bespoke IT telecom solutions with Commercial Networks Limited, your partner in redefining business communication. Seamless communication is the cornerstone of success, and our hosted telephone systems are at the forefront of this revolution. By combining high-speed internet connections with sophisticated mobile integration, we elevate your telecom infrastructure to new heights. Our expertise lies in creating environments where calls are clearer, data flows more swiftly, and your team remains connected, no matter where they are. This isn’t just about maintaining contact; it’s about redefining how your business communicates. Embrace unparalleled flexibility and cost efficiency with our customised solutions, designed to streamline your telecoms operations and position your enterprise a step ahead in a connected world.

Discover Our VOIP Hosted Telephone System

Voice Over Internet Protocol (VOIP) represents the next generation of telecommunication technology, allowing you to make voice calls using a broadband internet connection instead of a regular phone line. This innovative technology converts your voice into a digital signal, enabling you to conduct a call directly from a computer, a VOIP phone, or other data-driven devices.

Transitioning to a VOIP system with Commercial Networks Limited is a smooth and hassle-free process. Our team of experts manages the transition meticulously, ensuring there is no disruption to your daily operations. One of the key concerns for businesses when switching to a new telephone system is the potential loss of their established phone numbers. We understand the importance of maintaining your existing contacts, which is why we guarantee that you can keep your current numbers, preserving your professional presence and avoiding any confusion for your clients

VOIP with 3CX

What We Offer

We offer a managed phone system using 3CX, a leading VoIP platform that provides a wide range of features and benefits for businesses. As 3CX partners, we have extensive experience in setting up and managing VoIP systems, and we are committed to providing top-notch service and support to all our clients.

We are 3CX partners, and as such, we fully manage the 3CX phone system. Our services include software updates, technical support, and maintenance, allowing you to focus on running your business. With multiple phone systems managed by us across Staffordshire, Stoke On Trent, Newcastle Under Lyme and years of experience, you can trust us to provide reliable and efficient phone system management.

Find us on 3CX partners page here.

Benefits of VOIP

Think of our VOIP Phone System as your trusted communication partner, offering advanced features like call forwarding, voicemail to email transcription, conference calling, call recording, and more. Ideal for businesses seeking telephony benefits without complexity, our solution ensures you never miss important calls, hosts virtual meetings, and enhances communication. With HD voice quality, mobile app integration, and customisable options, enjoy seamless and crystal-clear communication with predictable monthly costs. Beyond these advanced features, our VOIP Phone System offers additional benefits which include:

Cost-Effective Communication:  Reduce your telecommunication costs significantly as VOIP calls are cheaper than traditional telephony, especially when it comes to international calls.

Highly Flexible Options: Your employees can take their numbers with them as they travel, work remotely, or move to different locations within the office.

Scalability: Easily add or remove lines with minimal hassle, allowing your communication system to grow with your business.

Feature-Rich Environment: Access a wide range of features such as call forwarding, voicemail to email transcription, and conference calling, all designed to enhance productivity.

Improved Reliability: With our managed transition and robust infrastructure, experience clear, uninterrupted calls, ensuring your business maintains its professional image.

Discover Our Seamless Process to Transition to Advanced Telephony.

Stage 1

Consultation and Custom Solution Design:

  • Assess current telecommunication setup
  • Design a custom VOIP solution tailored to your business needs, including feature selection and user requirements.

Stage 2

Number Portability and Infrastructure Setup:

  • Arrange for all existing numbers to be seamlessly ported to the new VOIP system.
  • Install the necessary VOIP hardware and configure the supporting high-speed internet infrastructure.

Stage 3

System Testing and Staff Training:

  • Conduct extensive testing to ensure functionality and call quality.
  • Provide comprehensive training to staff for adept system use and quick adoption.
  • Implement the VOIP system with minimal disruption to operations.
  • Manage the transition meticulously, ensuring a smooth changeover from the old system.
  • Offer continuous helpdesk support to resolve any immediate issues.
  • Regularly update and maintain the system for peak performance and reliability.
  • Solicit feedback for system effectiveness and user satisfaction.
  • Make iterative adjustments based on user experiences and business growth needs.

Help & FAQs

VoIP business phones enable calls over the internet with impressive reliability, boasting 99.999% uptime. Users enjoy crystal-clear sound quality and have access to advanced features such as voicemail-to-email and call forwarding to mobile devices. These features surpass traditional phone systems, offering enhanced flexibility and functionality that are essential for the modern British workplace.

  1. On-Premises VoIP: This system requires that all the necessary equipment, like the IP PBX and servers, are housed within the user’s facility. It gives businesses full control over their telephone system, which can be customised to a high degree. However, it involves a higher upfront investment in hardware and ongoing maintenance.
  2. Hosted VoIP (or Cloud VoIP): With this service, the provider manages all the technical aspects in the cloud. This means there’s little to no hardware to maintain on the user’s end, making it an attractive option for businesses looking to reduce initial costs and offload maintenance. It offers scalability and ease of management, with the service provider handling the backend infrastructure.

Yes, one of the significant advantages of VoIP systems is their ability to integrate with a wide range of other business applications. This includes Customer Relationship Management (CRM) software, email platforms, and productivity tools like Office 365. For instance, VoIP can synchronise with a CRM to automatically log calls, show customer information on incoming calls, and enable click-to-call functionality directly from the CRM interface. This integration streamlines workflows, enhances customer service, and improves overall efficiency within a business.