At Commercial Networks, we provide managed IT services to businesses across the UK from our base in Stoke-on-Trent. Our aim is simple: to help organisations manage their technology more efficiently through proactive, cost-effective, and scalable solutions.
From network monitoring and cybersecurity to cloud computing and data recovery, our services empower your business to thrive while we handle the technical details.
Why Choose Managed IT Services?
Outsourcing your IT to a managed service provider (MSP) offers a range of benefits. It’s not just about fixing issues when they occur, it’s about preventing them in the first place.
Key Benefits of Outsourced IT Support
- Expertise at Scale: Gain access to a full team of IT professionals, including cybersecurity specialists and network admins, without the overheads of building an internal department.
- Advanced Toolsets: MSPs use powerful monitoring and security tools, often out of budget for small to mid-sized businesses, to proactively protect and optimise your systems.
- Broad Experience: With clients across multiple sectors, MSPs know what works and what doesn’t. They bring tried-and-tested solutions to your business.
- Efficient Ticketing and Processes: Managed providers follow rigorous procedures to log, prioritise and resolve issues quickly and effectively.
- Scalability: As your business grows, your technology can scale too – easily and predictably – without needing to restructure your internal IT setup.
Considering an IT Provider Transition?
Changing your IT provider may sound daunting, but it doesn’t have to be. Here’s how to prepare for a smooth handover:
Steps to Transition to a New IT Provider
Pre-Selection
- Outline your current IT challenges and define what you need in a new partner
- Review your contract end dates with your existing provider
Selection
- Ask consistent questions to all providers and request references
- Confirm the onboarding timeline
- Notify your current IT provider
Transition
- Secure a “runbook” detailing credentials and infrastructure
- Introduce both providers to avoid being stuck in the middle
- Ensure an access handover and plan for overlap, if necessary
At Commercial Networks, we specialise in seamless transitions. No downtime, no stress, just reliable, professional onboarding that puts your business first.
Pros and Cons of Using an MSP
Honesty is important, so here’s a balanced look at both the advantages and potential downsides of working with a managed IT services provider:
✅ Pros
- Access to a complete IT team without hiring in-house
- Proactive monitoring and 24/7 support
- Scalable, predictable costs
- Industry-standard tools and solutions
- Robust documentation and service delivery
⚠️ Cons
- Less day-to-day control over specific tools used
- May feel less “hands-on” compared to in-house staff
- Standardised tools may not align perfectly with internal preferences (though usually optimised for performance and reliability)
Despite a few trade-offs, the benefits usually outweigh the drawbacks, especially when working with a reputable MSP like Commercial Networks.
Managed IT Services E-Book
Click through the E-Book below.
Final Thoughts
Managed IT services can help your business become more resilient, secure, and efficient, without breaking the bank or overloading your internal staff. Whether you’re looking to transition to a new provider or you’re starting your IT journey from scratch, Commercial Networks is here to guide you every step of the way.
📞 Get in touch today on 0333 444 3455 to learn how we can help your business thrive with fully managed IT support.
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