Expert IT Support Services Stoke on Trent

Expert IT Support Services Stoke on Trent

We provide comprehensive Managed IT Support that keeps your business running smoothly in Stoke on Trent .Your IT problems end here.

CSAT 100
68 client reviews in the last 90 days

Britain's 50 Best Managed IT Companies 2025 award badge

Britain’s 50 Best
Managed IT Companies 2025 – eChannelNews

Are you frustrated with your current IT support in Stoke on Trent ?

Our head office is based in Newcastle Under Lyme allowing us to service the Stoke on Trent and Staffordshire area. Being close to our clients allows us to easily visit when we are needed giving a true local presence to businesses of Stoke on Trent. We have found that true local IT companies within Stoke on Trent have changed through mergers and acquisitions to become a faceless large organisation that businesses of Stoke on Trent do not want. They want local and prompt service.

How we provide IT Support in Stoke on Trent .

it support stoke on trent

Our Personal Commitment to Your Business

Our approach is personal, not corporate. Our Managing Director, Mat Deaville, is Stoke born-and-bred and understands the local business landscape first-hand. Our team is based just up the road in Newcastle-under-Lyme, so we can be on-site quickly when you need us – or handle things remotely when that’s faster. No call centres, no account managers you never meet.

IT Support That Speaks Your Language

We priotise IT support that speaks your language. We’re all about clear, jargon-free help. Whether you’re planning a big tech upgrade or just need your email to run smoother, we’ve got your back. We’re here to make sure your computers and tech are as reliable and hardworking as the folks of Stoke-on-Trent.

Services Tailored for You

Every business is different, and we get that. That’s why we don’t do one-size-fits-all solutions. We’ll get to know your business inside out and create an IT plan that fits you. That could be regular site visits or planning sessions to help you grow your business without having to focus on IT.

Excellent IT Support Services for Stoke-on-Trent

Bespoke IT Solutions At Commercial Networks Ltd, we understand that your business is unique. That’s why we don’t just offer standard IT services. We take the time to craft bespoke solutions that are as distinctive as your business itself. We delve into the specifics of your operations, ensuring that the IT services we provide are perfectly aligned with your business goals and requirements.

Proactive, Not Just Reactive We monitor your systems around the clock and fix small issues before they become expensive ones. That means fewer surprises and less downtime for your Stoke-on-Trent business.

Microsoft 365 & Cloud As a certified Microsoft 365 provider, we handle migration, support, and integration – at the same price as going direct to Microsoft, but with a real local team to call.

VOIP & Telephony with 3CX We’ve run our own phone systems on 3CX for over 10 years, so when we set your business up on it, we’re recommending what we actually use ourselves.

Your Local IT Support

What We Offer

Robust IT Security Solutions

In a digital world, IT Security is paramount. Our comprehensive security solutions protect your data, ensuring peace of mind against cyber threats. Stay ahead of potential risks with our proactive monitoring and state-of-the-art security technologies.

Find out more

Microsoft Office 365 Solutions

Embrace the power of Microsoft Office 365 with our expert guidance. Enhance collaboration, productivity, and business efficiency with a suite of tools designed to propel your business into a future of success. 

Find out more

Seamless Telecom Solutions 

Our Telecom Solutions provide a reliable communication backbone for your business. Experience clear, uninterrupted communication channels that are crucial for operational success and customer satisfaction.

Find out more

Cyber Essentials  

At Commercial Networks Ltd, we’re committed to fortifying your digital operations. Our Cyber Security services are expertly tailored to defend against evolving threats, guaranteeing robust protection and enabling you to conduct business with unwavering confidence.

Find out more

Unmatched IT Support Services 

With Commercial Networks Ltd, you have a partner who understands your IT challenges. Our IT Support Services are designed to provide quick, reliable solutions ensuring minimal downtime and continuous business operations. 

Find out more

Comprehensive Data Back Up 

Commercial Networks Ltd provides peace of mind with our Comprehensive Data Backup Solutions. We ensure your data is backed up consistently and securely, enabling swift restoration to maintain business continuity no matter the situation.

Find out more
team

Call and have a 30 minute chat about your IT

Frustrated with your IT system ? Constant issues should be a thing of the past. Mat and Steve and their team believe in creating a relationship with your business so that we can ensure current and future needs are met, we pride ourselves on our customer loyalty and dedication.

Book an appointment

“Empowering Your Business Through Expert IT Support Insights”

Our Blog

Here What Our Clients Say About Us

We decided to call CNLTD after finally saying goodbye to our previously supplier who were extremely slow at response times. Service with CNLTD has been perfect and looking forward to many years of business together!

Sally
WLP Consultancy

CN have been looking after us for more years than I can remember. The quality of service has not diminished as our needs have grown. Their response in ensuring we were able to deploy our staff at home during the COVID-19 crisis was faultless, and for our clients it was BAU. Nothing is too much trouble and they are on hand whenever needed.

David Pollard
Hencilla Canworth

We have used them for many years and have found Matt & Steve to be very efficient, personable, professional & helpful.
We have a good relationship and the guys are always at the end of a phone.
Have no hesitation in recommending them.

Peter Hands
The speech house hotel

Commercial Networks are always on hand for our needs, and quickly resolve any issues that we have as a company, if at anytime they can not do it straight away, they make sure its done ready for the next morning when we get into office.On a personal note, I have got to know them over the last 19 years and knew Mat back in his old job and am more than happy to recommend them to anyone that asks.

Michelle Trafford
Focus Oxford Risk Management

The team at Commercial Networks are exceptional. Responding to calls with the upmost professionalism and speed. Their assistance over the lockdown has been second to none, ensuring identified remote workers were up and running at very little notice and keeping our networks working through the lockdown period. Great effort

Jo
June 2021

I contacted this company having been messed around and let down by numerous other resellers, within 24 hours we were up and running and they even liaised with a third party (which they didn’t have too)to make sure configuration went smoothly and was setup correctly.

I would not hesitate to recommend this company and it’s staff, if there were 6 stars I’d have chose that option in a heart beat!

Phill
Managing Director

Frequently Asked Questions

Do you only offer remote support, or can you visit our office?

We do both. Our team is based in Newcastle-under-Lyme, so we can provide fast on-site support across Stoke-on-Trent and the wider Staffordshire area. If remote help is quicker, we’ll sort it that way – no long waits, no third parties.

Can you support our Microsoft 365 setup?

Yes, we’re certified Microsoft 365 providers. You’ll pay the same price as going direct to Microsoft, plus you get a real local team to call when something needs sorting.

Can you support small businesses and startups?

Yes! We love working with small and medium businesses in Stoke-on-Trent. Whether you’re just getting started or scaling up, we offer the same high-level support – our packages are flexible and built around what you need, not what suits us.