Managed IT Support Pricing
Discover transparent Managed IT Support pricing that fosters great relationships. Our fair and honest pricing ensures you get the best IT support without hidden fees, building trust from the start.
Transparent Pricing with No Hidden Costs
We pride ourselves on offering transparent pricing with no hidden costs. With our clear and straightforward pricing model, you know exactly what you are paying for. This transparency builds trust and allows for better financial planning and management of your IT budget.
Here’s how we charge you :
Fixed Monthly Fee
Our pricing model is based on a fixed monthly fee per device and per user. This means that you can enjoy a predictable and stable cost structure, making it easier to manage your business expenses. Our pricing includes all the necessary IT support services, so you won’t be surprised by unexpected costs.
Our Pricing Packages
Pricing Example
To help illustrate how our pricing works, let’s consider a simple scenario. Imagine your company has a reception desk with just one desktop computer, but throughout the day, 10 different users log in to this computer during their respective shifts. Based on our pricing structure, which is £30.00 per device and £10.00 per user, your fixed monthly fee would be calculated as follows:
- Device Fee: £30.00 for the single desktop computer.
- User Fee: £10.00 per user. Since there are 10 users, this would amount to £100.00.
Thus, the total monthly cost for this setup would be £130.00 (£30.00 + £100.00)
Please note that our pricing structure is based on both the number of devices and the number of users within your organisation. This distinction is important, as it directly influences the total cost of the services you receive. Specifically:
- Device-Based Charges: Some services are billed per device. For instance, the “Fixed Fee IT Remote Support Agreement Per Device Cost” is charged at £30 per device. If your organisation has 10 computers that need support, this would result in a total cost of £300 per month for device-related services.
- User-Based Charges: Other services are billed per user, reflecting the number of individuals who utilise these services. For example, our “Fixed Fee IT Remote Support Agreement Per User Cost” is £10 per user. If you have 20 employees who need cybersecurity training, the cost would be £200 per month for this service alone. Similarly, the “Security Awareness Training” provided as part of our endpoint protection is also charged per user, ensuring each individual receives the necessary training to stay secure.
Given this pricing model, your total monthly cost will depend on the combination of devices and users requiring support. The prices shown here are guidelines to help you estimate potential costs. For a precise and customised quote, please contact us directly, and we will work with you to align our services with your specific needs.
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Frustrated with your IT system ? Constant issues should be a thing of the past. Mat and Steve and their team believe in creating a relationship with your business so that we can ensure current and future needs are met, we pride ourselves on our customer loyalty and dedication.
