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What is Microsoft Viva Pulse? A Complete Guide

Employee engagement is one of the biggest challenges modern organisations face, and that’s where Microsoft Viva Pulse comes in. At Commercial Networks, we know how crucial it is for leaders to have timely insights into team morale, especially in hybrid and remote work environments. Viva Pulse provides quick, targeted feedback surveys directly within Microsoft Teams, helping managers understand employee sentiment in real-time.

Unlike annual or quarterly reviews, Viva Pulse offers continuous check-ins, ensuring issues are spotted and addressed early. This creates a proactive culture where employees feel heard and businesses can align workplace dynamics with organisational goals.


Microsoft Viva Pulse Explained

So, what exactly is Microsoft Viva Pulse? It’s a platform within the Microsoft Viva suite that allows managers to create short, confidential surveys that employees can answer in just a few clicks. The data is analysed instantly using Microsoft’s AI tools, giving managers actionable insights to support their teams more effectively.

Because it integrates directly with Microsoft Teams, Viva Pulse blends seamlessly into employees’ existing workflows. There’s no need to leave the app, making it far more likely that surveys are completed quickly and honestly.

The focus is on real-time, actionable insights, so instead of waiting months for survey results, managers can adapt right away to improve workplace culture, employee well-being, and performance.


Key Benefits for Employee Engagement

Frequent, targeted feedback surveys offer a range of advantages for organisations:

  • Real-time insights – Leaders can address concerns before they escalate.
  • Improved employee engagement – Employees feel their opinions matter.
  • Actionable recommendationsAI-powered insights highlight exactly where improvements are needed.
  • Better decision-making – Managers can use data to guide strategic choices.
  • Hybrid work support – Ensures remote and office-based staff are equally heard.

(See Microsoft’s own overview of Viva Pulse for more detail.)


Feedback Surveys Made Easy

Creating surveys in Viva Pulse couldn’t be simpler:

  1. Managers select or customise a survey from built-in templates.
  2. Employees receive the survey within Microsoft Teams.
  3. Responses are confidentially collected and processed.
  4. AI-driven insights highlight trends, strengths, and areas for improvement.
  5. Leaders receive recommendations for action – making change immediate and practical.

This streamlined process ensures high adoption rates, AS employees don’t have to switch platforms or worry about privacy when providing feedback.

(For more on effective feedback models, check out CIPD’s guidance on employee feedback).


Why Microsoft Viva Pulse Matters

In fast-moving workplaces, waiting months for annual surveys simply isn’t enough. Microsoft Viva Pulse gives organisations the tools to keep a constant pulse on employee engagement, ensuring no issue is left unchecked.

By combining frequent feedback with actionable insights, Viva Pulse helps businesses strengthen communication, boost morale, and align teams with wider company goals. When used alongside other Viva modules like Viva Insights or Viva Connections, it creates a holistic employee experience platform designed for the future of work.


Final Thoughts

Microsoft Viva Pulse is more than just another survey tool, it’s a way for organisations to listen, adapt, and thrive. By making feedback simple, confidential, and real-time, it enables leaders to build stronger, more engaged teams.

At Commercial Networks, we help businesses get the most from Microsoft 365 and the Viva suite. If you want to transform how you gather and act on employee feedback, we can guide you every step of the way.

📞 Call us on 0333 444 3455 or email sales@cnltd.co.uk for expert advice tailored to your organisation.

Microsoft Viva Pulse
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