Instructions for Client Portal
What is the Client Portal?
The Commercial Networks Client Portal is provided for our clients to create service tickets, request new users to be created and see the status of open tickets, keeping you up to date on the progress.
Access The Client Portal
Click the “Access Client Portal” main menu link from above or here.
You’ll see the screen below.
Click “Sign in with Microsoft“.
Enter your Microsoft 365 email and password.
Permission Request
Once logged in you will be asked to give permission to the portal app. Click “Accept“.
Two Factor Authentication
The Two Factor Authentication then kicks in, the code will be sent to the email you used to login. Check the “I’m not a robot” and then the “Login” button.
You Are Now Logged In
Use the Submit New Ticket in the top right corner to add a new request and click on the details in the Open Tickets to check up on any current issues you have logged.
